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Case Studies

Project Info

The United Cement Company of Nigeria Ltd (UniCem) now LafargeHolcim; one of Nigeria's largest cement manufacturers and suppliers of high quality cement, is a subsidiary of Lafarge Africa Plc. It is located in Cross River State, Nigeria with core markets in the South-South and South-East regions of the country.

Clients

United Cement Company of Nigeria

Industry

Cement Production

Challenge

UniCem existing voice system requires upgrade to accommodate more extensions and integrate collaboration suites like messaging, mobility, video and contact centre. UniCem decided to look for a communications solution that would help increase operational efficiency and also provide exceptional client service. The goal was to simplify IT infrastructure and management, the company wanted a centralized communications and collaboration solution that would serve all locations and users.

Solution

Techmarket helped UniCem achieved its goals by implementing Cisco Unified Communications Manager and Cisco collaboration applications on Cisco Business Edition 6000. Collaboration solutions deployed by Techmarket include Cisco TelePresence, Cisco Jabber, Cisco Enterprise Mobility solutions, Cisco Unified Communications Manager IM & Presence and Cisco Unified Contact Center Enterprise.

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